Privacy Policy

Last updated: 15 September 2026

Who we are

Baboo (Wholesale Meats) Ltd is responsible for the personal information described in this policy. We are the data controller.

This policy covers our main website at baboo.co.uk and general enquiries made by telephone or correspondence.

You can contact us about your personal information by calling 020 8984 0202 or writing to:

Baboo (Wholesale Meats) Ltd
Unit 1, Rima House
Ripple Road
Barking
Greater London
IG11 0RH

Please mark correspondence “Privacy enquiry”.

Information collected when you visit our website

Our main website lets you browse our products and business information. It does not provide customer accounts, an online checkout or forms that collect personal information directly.

We use Cloudflare to host, deliver and protect the website. When you visit, Cloudflare processes technical information such as your IP address, details of your browser and device, requested pages, access times and security events.

This information is used to deliver pages, maintain availability, investigate faults and protect the website against misuse and attacks.

Our lawful basis for this processing is our legitimate interest in operating a reliable and secure website.

Information you provide when contacting us

If you contact us, we may receive your name, contact details, business details and any information you include in your enquiry.

We use this information to respond, discuss your requirements and keep a record of relevant correspondence.

Our lawful basis is our legitimate interest in responding to enquiries and managing relationships with customers and suppliers. Where you are entering into a contract with us personally, we may instead need the information to take steps at your request before entering into that contract or to perform it.

We may also retain or disclose information where necessary to meet a legal obligation.

You choose what information to provide, but we may be unable to answer your enquiry without sufficient contact details or information about your request.

Enquiry forms

Our customer and supplier enquiry links take you to forms.baboo.co.uk, a separate Baboo service.

The privacy information provided with those forms should explain what information is collected, how it is used, which service providers process it and how long it is kept. Please read that information before submitting a form.

Google Maps

Our contact page includes a Google map. When the map loads, your browser connects to Google, which receives technical information such as your IP address and browser details. Google’s processing is described in its Privacy Policy.

Cookies and analytics

Our main website does not use advertising cookies or tracking pixels. Catalogue filters operate within the page and do not save your selections in cookies or browser storage.

Cloudflare may use security cookies depending on the protection features in operation.

For more information, see our Cookie Policy.

We will update our privacy information if we introduce analytics or other technologies that change how visitor information is processed.

Who receives personal information

Personal information may be accessed by authorised staff and service providers where necessary to operate our website, support our communications or deal with an enquiry. This includes Cloudflare for website delivery and security.

We may also share information with professional advisers or public authorities where necessary to obtain advice, comply with the law or establish, exercise or defend legal claims.

International processing

Cloudflare operates internationally, so website information may be processed outside the UK.

Its data processing terms describe the safeguards used for international transfers, including contractual protections where applicable. You can read more in Cloudflare’s Data Processing Addendum.

You can contact us using the details above to request information about safeguards relevant to your personal information.

How long information is kept

We keep personal information only for as long as it is needed for the purpose for which it was collected.

For enquiries and correspondence, we consider whether the enquiry is still active, whether there is an ongoing customer or supplier relationship, and whether records are needed to meet legal obligations or deal with disputes.

Technical and security information is retained according to the relevant service settings and the time needed to operate the website, investigate faults and respond to security incidents.

Your rights

Depending on the circumstances and the lawful basis for processing, you may have the right to:

• Request access to your personal information.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete information.
• Ask us to restrict how information is used.
• Receive information you provided in a portable format where the right to data portability applies.

Your right to object

You have the right to object, on grounds relating to your particular situation, to processing based on legitimate interests.

If your information is used for direct marketing, you can object to that use at any time.

To exercise your rights, contact us using the details above. We may need information to confirm your identity before responding.

Complaints

Please contact us if you have a concern about how we handle your personal information.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator. Visit ico.org.uk/make-a-complaint or call 0303 123 1113.

Changes to this policy

We will update this policy when our practices change and revise the date at the top of this page.